Privacy policy
At Versano Clinics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our medical services, visit our website, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, date of birth, address, and emergency contact details when you register as a patient or contact us.
Health Information: such as medical history, treatment records, diagnostic results, prescriptions, insurance information, and other health data necessary for providing medical care.
Website Usage Data: including IP address, browser type, pages visited, and other analytics collected via cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
Provide and manage your medical care and treatment
Communicate with you about appointments, test results, and health matters
Process billing and insurance claims
Improve our website and service delivery
Meet legal, regulatory, and healthcare compliance obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal or health information. We may share data with:
Healthcare professionals involved in your care
Insurance providers for claims processing
Trusted third-party service providers who help us operate our practice, such as IT support, medical laboratories, or cloud storage services, under strict confidentiality agreements and HIPAA compliance requirements
Legal or regulatory authorities when required by law
4. Data Security
We take reasonable and appropriate measures to protect your information from loss, misuse, and unauthorized access. Our data is stored securely in compliance with healthcare privacy regulations, and access is limited to personnel who need it to perform their roles and provide your care.
5. Your Rights
Depending on your location, you may have rights to:
Access the personal and health data we hold about you
Request correction or amendment of your data
Request a copy of your medical records
Object to or restrict certain types of data processing
Withdraw consent at any time (where processing is based on consent)
To exercise your rights, please contact us using the information below.
6. Cookies
Our website may use cookies to improve user experience and gather usage data. You can manage your cookie preferences through your browser settings.
7. Retention
We retain personal and health information in accordance with medical record retention requirements and applicable laws, which may require us to maintain certain records for specified periods even after treatment has concluded.
8. HIPAA /GDPR Compliance
Versano Clinics complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws. You may request a copy of our Notice of Privacy Practices for more detailed information about how we handle protected health information.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact form
Effective Date: 2025
